Assistant Manager, Card Management System

ទីតាំង: Head Office

មុខតំណែង: Assistant Manager, Card Management System

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • Handle and configure in the system for card related to machines/functions for new terminals.
  • Implement international payment system such as VISA/MC/NBC CSS/UPI/E-Commerce… as required by company.
  • Work closely with vendor and internal stakeholder to complete the project timely and effectively.
  • Implement and update security on card system.
  • Troubleshoot card software issue during operations to ensure smooth and mitigate risk associated with card.
  • Participate and provide feedback in regard to new project testing, project implementation and internal document guideline in order to enhance and kick off the project from development to production.
  • Provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations.
  • Prepare/manage SIT, UAT and Pre-production activities with vendor and project stakeholder.
  • Monitor all international payment system integration connectivity and transaction such as VISA/MC/UPI/E-Commerce etc.
  • Daily monitor all existing card systems utilize in Woori Bank to ensure the whole system are serviced up and smoothly operated.
  • Other tasks will be assigned by line manager.

Requirement Competencies

  • Bachelor’s degree in IT or relevant field.
  • Minimum 2 years of working experience in card system, or relevant experiences.
  • Strong research skill and knowledge in oracle database or PL/SQL.
  • Basic understanding of banking operation, ATM/CRM features, switching and component.
  • Baisc Microsoft office and Bank’s software.
  • Strong analytical and problem-solving skills.
  • Basic knowledge of software security.
  • Strong verbal & interpersonal skills.
  • Experience in designing database & APIs

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, IT Service Management

ទីតាំង: Head Office

មុខតំណែង: Manager, IT Service Management

ផុតកំណត់: ខែ​វិច្ឆិកា 30, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • Develop system monitoring to support bank’s production systems/connection and applications especially core system and customer facing application.
  • Develop and communicate strategic direction for IT Service Management, organize brainstorming sessions with key stakeholders to maintain a prioritize list of ideas for continuous improvement and enhancement.
  • Implement and document for all applications configuration and T24 service operations, processes and procedures, and incident/problem escalation management, adhering to information security and ITIL standards to offer proactive, secure and high-quality services.
  • Daily system health check of Data Center, Network & services monitoring:
    • Check data center room and facilitation such as power source, ups, cooling, environmental monitoring and surveillance (CCTV) for data center.
    • Check network bandwidth, latency and performance.
    • Check Network peering with partner and Internet Service Provider (ISP).
    • Check Servers Event Log
    • Check Servers Hard Disk space
    • System patches/hot fixes
    • OS Update
    • Performance Monitor
  • Provide technical support to end-users from each branch related to product in core banking system or in house system.
  • Be able troubleshoot any issues as requested by users related to product in core banking or In-house system.
  • Develop/Update procedure or check list related new & existing process.
  • Implementing, monitoring & follow up:
    • Keep follow up end user to ensure that they can finish their tasks before running close of business.
    • Perform requested by branch to change loan productivity in core banking.
  • Daily check/update NBC & treasury rate
  • Regularly and keep monitoring run close of business.
  • Keep monitoring all database services (replication & always-On service during run close of business.
  • Work with the Enterprise Architect, Developer, System Admin and InfoSec Team to develop hosting infrastructure and services for internal & internet-facing software.
  • Create and maintain detailed documentation on services, including disaster recovery.
  • Assist with software and tools development, including prototyping new approaches.
  • Produce overview and workflow documents relating to Production System and Infrastructure.
  • To perform other tasks that will be assigned by line manager.

 

Requirement Competencies

  • Holding a bachelor’s degree in computer science and/or equivalent degree.
  • Minimum 3 years of work experience in IT Operations/IT Service Management (NOC 24/7)
  • Experienced in T24 application management, database management, system development and deployment management.
  • Experienced in banking channels operation (ATM/CSS, BAKONG, RFT, etc..) and other down-stream application environment management.
  • Excellent knowledge of Incident Management Tools, policy and procedure.
  • Excellent knowledge of Configuration and Change management practices.
  • Good knowledge of monitoring technology (SNMP, Zabbix, Nagios, SolarWinds, PRTC, Cacti, Open NMS, Snort, etc.
  • Good knowledge of operating DevOps practices and managing containerized platform and application.
  • Knowledge in Windows Server, Application server, Unix scripting, JBOSS, JBASE, ITIL/ITSM and best practices methodologies.
  • Problem Solving and Decision Making- Working with Tools and Technologies.
  • Good management, leadership, motivation, problem-solving skills and able to work under pressure.
  • Good understanding of Windows and Linux-based application experience.
  • Prior experience with a 24/7 technical operational environment is highly desired.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, Digital Partnership

ទីតាំង: Head Office

មុខតំណែង: Manager, Digital Partnership

ផុតកំណត់: ខែ​វិច្ឆិកា 30, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • Develop comprehensive strategy plan and road map to grow business partnership of digital product from year to year.
  • To analyze Profit/Loss projection of partnership.
  • To liaise with payment gateway and benefit of digital partnership to align with new digital product and services.
  • To write a plan, strategy and achievement to control on digital partnership to delivery product and complete on target agreement follow the plan.
  • Manage Manual, procedure and digital partnership products/services profitability and growth.
  • Manage new client implementations digital partnership implementations handling all associated interactions with processors and other third-party providers.
  • To work with sales and marketing team on sale target and marketing related activities including campaign and promotional to promote digital partnership.
  • Provide support on investigations and resolution of issues relating to digital business products/services.

Requirement Competencies

  • Bachelor Degree in Finance and Banking or related fields.
  • Fluent using English written and verbal.
  • Minimum 3-5 years of experience in partnership or other similar experience.
  • Good knowledge of Card product, CSS and other card scheme etc.
  • Be proactive and good teamwork and customer service.
  • Strong interpersonal skills.
  • Honestly, commitment and hard work.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Deputy General Manager, Digital Channel (POS Business)

ទីតាំង: Head Office

មុខតំណែង: Deputy General Manager, Digital Channel (POS Business)

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To develop strategy for Card acquisition.
  • Liaise with international payment companies to explore the new digital products and services.
  • Perform the testing and walk-through sessions with development / testing team, test case review.
  • Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
  • Manage Manual, procedure and card products/services profitability and growth.
  • Create and maintain documentation on Card Business systems and processes.
  • Manage new   client   implementations   card   scheme   programming   implementations   handling   all   associated   interactions   with   processors, card manufactures and other third-party providers.
  • Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card.
  • Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
  • Provide support on investigations and resolution of issues relating to digital channel products/services.
  • Review and handle reported complaints and issues related Digital Business products/service.
  • Perform basic troubleshooting and handle the operations of different systems / applications and report any errors or bugs and participate in work around and applying solutions.
  • Support vendor relationships, vendor contact list, and business review, account management, resolving day-to-day issues, and supporting strategic initiatives.
  • To perform other tasks that will be assigned by line manager.

Requirement Competencies

  • Bachelor’s degree in finance and Banking or related fields.
  • Fluent using English written and verbal.
  • Minimum 5-7 years of experience in card management system or other similar experience.
  • Good knowledge of Card Product (CSS, VISA, MC & UPI) and E-Payment Solution etc.
  • Be proactive and good teamwork and customer service.
  • Strong interpersonal skills.
  • Honestly, commitment and hard work.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, CIFRS Reporting

ទីតាំង: Head Office

មុខតំណែង: Manager, CIFRS Reporting

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To review and recommend accounting treatment for banking products such as loans, savings deposits, trade finance (Import, Export, Letter of Credit, Bank Guarantee), money market (FX facilities), Creditline, Credit Card, Overdraft, etc.
  • To prepare CIFRS Reports and review Tax on Income for management, NBC, and External Auditor.
  • Join system testing with the project team for various projects or (new) process changes/improvement/new products.
  • To provides technical support to Finance and Accounting team in relation to accounting treatment under CIFRS, NBC’s regulations, and tax laws.
  • Keep update with new accounting standards and regulations introduced and provide the same update to Finance and Accounting team.
  • Prepare, update, and revise the Finance manual, policy, and guideline, instruction of any update of (new) reporting standards and/or relevant regulation.
  • Maintain CIFRS compliance by regularly update the models used (PD Model, LGD Model…). Work with IT to fix CIFRS-related system issues, if any.
  • Participatory coordinate and support external auditors.
  • To develop self-sufficiency primarily in CIFRS, taxes, and regulations for forthcoming growth.
  • Teach the accounting and finance teams on CIFRS accounting treatment, NBC regulations, and tax law.
  • To provide leadership, management, and day-to-day behavior and attitudes, which exemplify, and encourage others to follow WBC’s Vision and Mission.
  • To build and maintain critical relationships with staff and managers and other stakeholders and implement the Performance Development Plan, Coaching, and Annual Appraisal.
  • Other tasks will be assigned by line manager.

Requirement Competencies

  • Bachelor’s degree in finance and banking, Business Management or any relevant field.
  • Accounting and tax knowledge.
  • Numeric and Analytical Skills and communication skill and challenges.
  • Must have at least 3 years of work experience in accounting/reporting roles, and taxation in bank.
  • CPA/ACCA is preferred.
  • Strong computer skills especially on windows, MS excel, and MS word.
  • Good understanding, speaking, and writing in English language preferred.
  • Core bank system experience is preferable.
  • Taxation experience is preferred.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Data Engineer

ទីតាំង: Head Office

មុខតំណែង: Assistant Manager, Data Engineer

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To manage and preparation all data flow documentation to/out DWH/INH/BI​ for current and new projects/tasks.
  • To ensure that data is collected, processed, stored, and shared in a consistent and secure manner within the organization stage in document properly.
  • Implementing new flow of data into DWH/BI Server/INH by Extraction, Transforming, Loading (ETL).
  • To prepare and execute a UAT/QA environment for stakeholders to test the system before it is released into production.
  • Managing the processing (SSIS) and managing and implementing new cube (SSAS).
  • To work with stakeholders for new report development/enhancement to understand on the new data structure.
  • Be a supporter to relating team about technical problem and solutions.
  • Be trainer to stakeholder to understand on BI/new or existing Cube/Data Source.
  • To monitor data processing schedule on daily basis.
  • Problem solving and fix errors on data processing if data processing failure at some point of time.
  • Ensure on time implementation of PDM performance development, coaching and annual appraisal with manager.
  • Build and maintain relationship with staff, manager and other stakeholders.
  • Other tasks will be assigned by line manager.

Requirement Competencies

  • Bachelor’s Degree in Computer Science or Information Technology.
  • Minimum 2 years of working experiences or related with data.
  • Experience in T24 banking platform.
  • Experience in relational databases and NoSQL Databases, including Oracle, Postgresql, SQL Server, and Cassandra as requirement.
  • Experience in SSIS/SSRS/SSAS solution of Microsoft.
  • Experience in Data warehouse.
  • Knowledge in C#/VB.net programming language.
  • Knowledge in Tableau BI platform.
  • Ability to work under pressure and highly self-motivated

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, System Integration and Middleware

ទីតាំង: Head Office

មុខតំណែង: Assistant Manager, System Integration and Middleware

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • Work/develop on Enterprise Service Bus framework to provide APIs or functionalities for related internal teams.
  • Review project proposal or business requirement document and estimate the timeline and provide recommendation.
  • Analyze and troubleshoot the issues using various tools and techniques.
  • Analyze the security vulnerability of the services.
  • Configure/integrate API gateway to support business requirement and system goals.
  • Work closely with business team and related teams to achieve the goal of the project.
  • Work and troubleshoot the problems that are reported by dispute team and MIS team.
  • Monitor/review API management policy and access list.
  • Monitor the services daily using various platforms and frameworks.
  • Develop skill and knowledge in role and responsibility.
  • Work with IT Operations to analysis  resource both Hardware (H/W) and Software (S/W) requirement to support the growth of the business operation.
  • Other tasks will be assigned by line manager.

Requirement Competencies

  • Bachelor degree in computer science.
  • At least one year of experience in software engineer or enterprise service bus.
  • Understand REST and SOAP api.
  • Basic understand of XML, JSON and XLST.
  • Well understand on API management.
  • Experience with Enterprise Service Bus platforms (Fiorano, WSO2 and etc.).
  • Experience with JavaScript and basic of Java.
  • Experience with SQL database system such as MySQL, Oracle or PostgreSQL is preferred.
  • Strong analytical and problem solving skills.
  • Strong verbal & interpersonal skills.
  • Candidate should have experience with banking sector or similar sectors.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, IT Business Analysis and Project Management

ទីតាំង: Head Office

មុខតំណែង: Senior Manager, IT Business Analysis and Project Management

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To participate in planning and developing company-wide IT strategies.
  • To engage and partner with key business and IT stakeholders to identify changing business priorities and requirements and introduce new processes and technology to enhance the Business Analysis service offering.
  • Coordinating the work to ensure business requirement document is properly signoff by business user and functional requirement specification document is developed and sign off by IT solution development team before passing on to project implementation team.
  • Support the development of feasibility studies, cost/benefit analyses, business case development and risk assessments for various technology projects.
  • Directly work with product owner to agree on business planning for product rollout and working with internal development team to agree on development plan.
  • Develop a combined project plan including functional & non-functional testing plan.
  • Work on project management functions which including but not limited to the following:
    • Technical resource arrangement
    • Budgeting resource
    • Project planning
    • Agile Team meeting
    • Following up & tracking project status (Report on Project Progress)
    • Coordinate registering and updating of Risk & Issue list
    • System release plan
    • Project closure requirement
  • To monitor service requests and project progress and manage escalated project issues.
  • Enforce the QA Test Methodology and QA best practices.
  • Maintain qualify test case to ensure the test coverage validates the requirements and the correctness of the functionality.
  • Implement automated test scripts to ensure scripts are in line with best practices and automation framework.
  • Collaborate with team and within the QA Practice to improve the quality of the releases across the SDLC.
  • Facilitate the establishment of team structure and roles, hiring and on-boarding Analysts and ensuring adequate resource and talent allocation.
  • Manage the annual team budget and manage employee/team performance by setting objectives and performance.
  • Establish standards, processes or guideline for Business Analysis, including methodologies, metrics, requirements and tools and ensure that it is proper approved, well communicated and understood by related stakeholders.
  • To process enforcement and properly follow system development process.
  • To perform other tasks that assigned by line manager.

Requirement Competencies

  • Bachelor degree in IT, System Engineering, IT Business or MIS or related fields.
  • Knowledge & experience in ITIL, Software Development Lifecycle and or other best practices.
  • Knowledge & understanding & experience of business analysis body of knowledge (BABOK).
  • Knowledge & experience in IT Project Management.
  • At least 3 years experiences in managing business process improvement.
  • At least 3 years experiences in IT business requirement gathering & documentation such as prototyping, designing of MVP, experience in mockup design, wireframe by using automation tools.
  • Knowledge of current trends and innovations in technology infrastructure and computer software applications.
  • Understanding Database architecture and design.
  • Understanding IT system architecture development.
  • Team leadership and development skills.
  • Facilitation, negotiation and problem resolution skills.
  • Strategic Thinking: Ability to prioritize and balance multiple tasks or project.
  • Specific knowledge of business analysis methodologies and tools.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, MIS Operation & Support

ទីតាំង: Head Office

មុខតំណែង: Assistant Manager, MIS Operation & Support

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

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កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To handle test data for UAT team (projects) Techlab (Security Assessment-IT Sec) and Bug Fixing.
  • To prepare/update material training for provide to user acceptance testing (UAT).
  • To be adviser to UAT testers about their test cases missing or correction.
  • To check and follow up to developer team about ticket pending as weekly based.
  • Be responsible on preparing communication to field staff- BMs, DBMs, CSO, COs, CAOs, & SOs, underwriter team… about new version release of our app after updated.
  • Be provide small/short instruction or temporary solution related to system error or any product changed is applied to production for all users (Tellers, Senior Tellers, BMs, DBMs…..etc).
  • To act as Tester on Restoration Test with Core-Banking team.
  • Play role as supporter when project is started UAT by tester team.
  • Be trainer to UAT tester team about system training.
  • To communication to CSOs/COs, BM and OM, HU team about new release version of VPS-LA & LC app & Tab Banking.
  • To build self-capacity through on-going learning and development
  • To provide day-to-day behavior and attitudes, which exemplify, and encourage others to follow Core value, Vision & Mission of WBC.
  • To perform other tasks that will be assigned by line manager.

Requirement Competencies

  • Bachelor degree in accounting field or other equivalent fields.
  • At least 2 years’ experience with core banking system (CBS-T24), TX system and accounting system.
  • Strong skill on interest calculation for Loan & Savings.
  • Strong skill on designing business process management flow.
  • Strong skill on designing test case and test data.
  • Strong skill on training-Design material & trainer.
  • Skill on analyze and quickly evaluating the natural of systems-Core-banking, In-house and end user’s behavior used.
  • Good understanding, speaking and writing in English language are preferable.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, Enterprise Architecture & Middleware

ទីតាំង: Head Office

មុខតំណែង: Manager, Enterprise Architecture & Middleware

ផុតកំណត់: ខែ​ធ្នូ 31, 2024

Apply Now

កាតព្វកិច្ច និងទំនួលខុសត្រូវ

  • To lead EA team and arrange resource to support IT project.
  • To prepare clear plan of action to the team and project stockholder.
  • To ensure that the architecture support the project’s business goals and is aligned with the rest of the organization’s technical architecture.
  • Analyze and architect new system to support new business requirement.
  • To define the software components (such as database schema, operating system, configuration, etc.) to support the project’s functionality.
  • To analyze and troubleshoot the issues using various tools and techniques.
  • Stay on top of latest trends and technologies.
  • To work with IT Operations to analysis  resource both Hardware (H/W) and Software (S/W) requirement to support the growth of the business operation.
  • To develop skill and knowledge in role and responsibility.
  • To perform other tasks that will be assigned by line manager.

Requirement Competencies

  • 3 years of experience in enterprise architecture design.
  • Understand REST and SOAP api.
  • Understand Scrum framework, as well as other agile practices.
  • Basic understand of XML, JSON and XLST.
  • Experience with Enterprise Service Bus platforms (Fiorano, WSO2 or Others).
  • Experience with JavaScript and basic of Java.
  • Experience with SQL database system such as MySQL, Oracle or PostgreSQL is preferred
  • Experience in development of backend service or web application.
  • Strong analytical and problem solving skills.

 

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

របៀបដាក់ពាក្យ

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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