Deputy General Manager, Digital Channel (POS Business)

• To develop strategy for Card acquisition.
• Liaise with international payment companies to explore the new digital products and services.
• Perform the testing and walk-through sessions with development / testing team, test case review.
• Write test plan, define test scope and perform end-to-end testing to ensure the quality of the card, merchant service, internet banking and mobile app; also end user deliveries.
• Manage Manual, procedure and card products/services profitability and growth.
• Create and maintain documentation on Card Business systems and processes.
• Manage new   client   implementations   card   scheme   programming   implementations   handling   all   associated   interactions   with   processors, card manufactures and other third-party providers.
• Work with sales and marketing team on sale target and marketing related activities including campaign and promotional for Card.
• Work closely with the Compliance, Risk and Strategy & Planning team to roll out new projects/procedures.
• Provide support on investigations and resolution of issues relating to digital channel products/services.
• Review and handle reported complaints and issues related Digital Business products/service.
• Perform basic troubleshooting and handle the operations of different systems / applications and report any errors or bugs and participate in work around and applying solutions.
• Support vendor relationships, vendor contact list, and business review, account management, resolving day-to-day issues, and supporting strategic initiatives.
• To perform other tasks that will be assigned by line manager.

• Bachelor’s degree in finance and Banking or related fields.
• Fluent using English written and verbal.
• Minimum 5-7 years of experience in card management system or other similar experience.
• Good knowledge of Card Product (CSS, VISA, MC & UPI) and E-Payment Solution etc.
• Be proactive and good teamwork and customer service.
• Strong interpersonal skills.
• Honestly, commitment and hard work.

We offer competitive remuneration package and opportunity for career and personal development.

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.