Assistant Manager, IT Network Administration

Location: Head Office

Position: Assistant Manager, IT Network Administration

Deadline: January 31, 2025

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Duties & Responsibilities

To be responsible for Core Network of IT Infrastructure department, i.e: Core Router and Core Switch make sure they are well managed, properly connected to all servers & hardware for a smooth and secure running of the whole infrastructure network
To support service desk team acting as level 2 network escalation support
To implement and maintain local area network (LAN) and wide area network (WAN) infrastructure to fit the current business environment
To maintain stability, uptime of IT Network and HA of all branches connected to head office data center and DR site
To manage network integration with 3^rd parties partnering with WB Finance
To implement IT security framework with all network appliance make sure it comply with internal security framework and standard practice.
To plan & forecast for further IT Network growth aligning with Woori Bank business plan and growth
To provide support the DR Drill activity at least once a year by coordinating with DR Drill Committee and related stakeholder
To create DR Drill document & update to reflect existing system functions
To make sure high availability network architecture is in place to eliminate the single point of failure.
To build network monitoring tools to monitor and manage network infrastructure.
To perform DR activation drill at least once times per year.
To resolve remote access VPN to T24 system.
Other tasks assigned by supervisor.

Requirement Competencies

Should have 3 years’ experience in Network administration.
Prior experience with a 24/7 technical operational environment is highly desired.
At least 2 years’ experiences in managing IT support services.
At least 2 years’ experience in managing Network Infrastructure.
Strong good communication and interpersonal skills.
Strong verbal and interpersonal skill.
Skill on building good relationship with vendor.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Officer, IT Security Compliance

Location: Head Office

Position: Officer, IT Security Compliance

Deadline: December 31, 2024

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Duties & Responsibilities

To develop, review and update of IT Policy and IT Security policy/procedure by liaison with all relevant staffs.
To research, analyze problems, evaluate, recommend solutions, products, and technologies to meet information security protection
To protect WBC company IT Assets and infrastructure from external or internal threats and ensure that the company complies with statutory and regulatory requirements regarding information access, security and privacy.
To design, configure, deploy, and maintain IT Security systems with cooperation and support from Network Administrator and Server Administrator in order to do full rollout of the change to production system
To join in the implementation of firewall solutions to properly secure WBC IT Infrastructure and provide consultation on all new firewall implementations, firewall configuration changes, and IT projects requiring security operational support.
To join with the application development team by contributing the requirement related to information security and necessary validation for the secure development of the application.
To monitor vendor websites for potential threat alerts and software upgrades
To evaluates and performs planning, testing, and implementation of software and hardware upgrades
To maintains system documentation and configuration data for regulatory and audit purposes
To serve on projects and initiatives to develop, plan and implement network and distributed system security technologies.
To coordinate with the team to perform DR drill activation and producing result report.
To check and collect backup log to ensure the backup job has been done and report to relevant staffs to take an immediate action in case of failure.
To perform monthly security checks in Data Center and DR site.
Other tasks assigned by supervisor.

Requirement Competencies

At least Bachelor Degree in Information Technology or Computer science.
Current experience with Network Infrastructure Security and application development security project involvements and or prior experience in IT Infrastructure support, design and management as well as strong knowledge and experience routing and switching, Firewalls configuration and associated network protocols and concepts.
Knowledge and implementation of IDS/IPS and Syslog.
Knowledge in implementation and operation of monitoring tools and SIEM.
Knowledge and experience in administration of Windows Server and Linux Operating Systems.
Knowledge & understanding on some certification practices such as Cisco CCNA CyberOps, CompTIA Security+, Pentest+, and SSCP etc.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, Business Development (non-credit)

Location: Head Office

Position: Manager, Business Development (non-credit)

Deadline: January 31, 2025

Apply Now

Duties & Responsibilities

To prepare annual plan of actions for non-credit unit which are in line with plan of action for Business Development Department.
To prepare non-credit product development plan aligned with WBC’s long term and annual business plan.
To provide inputs in the development of annual plan of actions for business development department which are in line with vision, mission, core value, goals and objectives as stated in long-term and annual business plan of WBC.
To support and prepare SMART project proposals of design, pilot test, and roll-out of initiated/refined financial product (particularly non-credit products such as deposit/savings, money transfer and other service…), delivery mechanism, and market studies/ research.
To assist HBD for inputting in the development and revision of business plan.
To lead in developing related manuals/guidelines (policies, processes/ procedures, tools, forms, reports, etc) of product development/refinement and research/market studies as well as operations manuals of financial products especially non-credit product such as savings, money transfer, mobile banking etc.
To monitor and report the changes of the market, legal and regulatory frameworks, and provide recommendations for refinements in product strategies and their delivery mechanism as necessary to line manager and other key relevant management.
To review existing non-product/service strategies and their delivery mechanism and customer service and complaint handling policy and process, in consultation with operations team and other relevant stakeholders, to ensure the meet of current client’s needs and demands.
To manage subordinators including development plan, monitoring and evaluation to the assigned task as well as the capacity building to perform their job well through continuous on the job training and other method.
To provide leadership and management behavior and attitudes which exemplify and encourage others to follow WBC’s mission and core values.
Other tasks will be assigned by line manager.

Requirement Competencies

Degree in economics, management, marketing, finance and banking or other related fields is preferred.
Have at least 3-year work related experience in the financial sectors especially in the field of product development or project management.
Good knowledge of economics and financial topics.
Strong numeric and analytical skills and be capable to systematically and critically think on things need to be done for any specific job assignment.
Good organizational skills showing ability to manage multiple projects or strands of activity simultaneously to deadline.
Ability to work independently, self-managed, and proactively as a member of a small, busy team
Good training skills and ability to communicate to individual/group in clear, simple terms with collaborative, influential, and service-minded personality.
Ability to work independently, self-managed, and proactively as a member of a small, busy team.
Good understanding, speaking in English language especially writing skill.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Senior Manager, Business Development (non-credit)

Location: Head Office

Position: Senior Manager, Business Development (non-credit)

Deadline: January 31, 2025

Apply Now

Duties & Responsibilities

To prepare annual plan of actions for non-credit unit which are in line with plan of action for Business Development Department.
To prepare non-credit product development plan aligned with WBC’s long term and annual business plan.
To provide inputs in the development of annual plan of actions for business development department which are in line with vision, mission, core value, goals and objectives as stated in long-term and annual business plan of WBC.
To prepare SMART project proposals of developing /improving customer service and complaint handling policy, to ensure the internal alignment of customer service standard.
To prepare SMART project proposals of design, pilot test, and roll-out of initiated/refined financial product (particularly non-credit products such as deposit/savings, money transfer and other service…), delivery mechanism, and market studies/ research.
To assist HBD for inputting in the development and revision of business plan.
To lead in implementing the initiated plan of action of non-credit product unit.
To lead in Implementing the assigned plan of actions of business development department as stated in long-term and annual business plan of WBC.
To lead in developing related manuals/guidelines (policies, processes/ procedures, tools, forms, reports, etc) of product development/refinement and research/market studies as well as operations manuals of financial products especially non-credit product such as savings, money transfer, mobile banking etc.
To monitor and report the changes of the market, legal and regulatory frameworks, and provide recommendations for refinements in product strategies and their delivery mechanism as necessary to line manager and other key relevant management.
To review existing non-product/service strategies and their delivery mechanism and customer service and complaint handling policy and process, in consultation with operations team and other relevant stakeholders, to ensure the meet of current client’s needs and demands.
To ensure timely implementation of assigned business projects within timeframe as set.
To manage subordinators including development plan, monitoring and evaluation to the assigned task as well as the capacity building to perform their job well through continuous on the job training and other method.
To provide leadership and management behavior and attitudes which exemplify and encourage others to follow WBC’s mission and core values.
Other tasks will be assigned by line manager.

Requirement Competencies

Advance degree in economics, management, marketing, finance and banking or other related fields is preferred.
Have at least 4-year work related experience in the financial sectors especially in the field of product development or project management.
Good knowledge of economics and financial topics.
Strong numeric and analytical skills and be capable to systematically and critically think on things need to be done for any specific job assignment.
Good organizational skills showing ability to manage multiple projects or strands of activity simultaneously to deadline.
Ability to work independently, self-managed, and proactively as a member of a small, busy team.
Possess excellent computer knowledge – Microsoft Office, statistical software, etc.
Good training skills and ability to communicate to individual/group in clear, simple terms with collaborative, influential, and service-minded personality.
Ability to work independently, self-managed, and proactively as a member of a small, busy team.
High integrity, honesty, and commitment and be able to work under pressure with high tolerance.
Good understanding, speaking in English language especially writing skill

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, Bancassurance

Location: Head Office

Position: Manager, Bancassurance

Deadline: January 15, 2025

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Duties & Responsibilities

Corporate with strategic insurance partners including life insurance, general insurance and micro-insurance who operating in Cambodia.
Manage and improve BANCASSURANCE Business to ensure its performance well align with the company strategy.
Lead of facilitate the registration with regulators.
Facilitate the preparation of the marketing strategy, promotional campaign, marketing activities, message communication to market to ensure the mislead communication.
Coordinate with external and internal departments for key area initiatives from the Bancassurance business.
Oversee and analyze weekly and monthly reports from branch sales and Insurance Partners to give the improving points.
Lead on branch visit to understand the real problem and find out the solution to make the BANCASSURANCE business more efficient and competitive in the market.
Assist with steering committees, regional integration meetings, and weekly work streams with Insurance Partners as well as developing steering committee, sales review, and presentation material
To work closely with the Training department and Insurance team to conduct training and refreshment on insurance processes, products, and other campaigns.
Support, facilitate between branch, insurer on claim request, customer complaint, provide suitable solution for customers.
Initiate and refine business requirement including process flow, procedure, guideline, system testing, and other documents.
Perform other task as assigned by management.

Requirement Competencies

At least 2-year work experiences in Experience in the management of BANCASSURANCE or in Business/Sale Management of more than 3 years.
BA degree or above in Economics, Management, Finance & Banking, Accounting, Marketing, or other related fields.
Strong numeric, analytical, and supervisory skills, strong team-orientation, and be capable to systematically and critically thinking on things need to be done.
Ability to work independently, self-managed, and proactively as a member of a small, busy team.
Possess honesty, initiative, flexibility, commitment, and good communication and inter-personal skills, and relationship building.
Have excellent computer knowledge – Microsoft Office, Visio, Advance Excel.
Good understanding, speaking in English especially writing skill.
Strategy planning and execution.
Insurance product knowledge.
Keen sense of awareness of industry and market trends BANCASSURANCE business as well as competition.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Digital Business Support

Location: Head Office

Position: Assistant Manager, Digital Business Support

Deadline: January 31, 2025

Apply Now

Duties & Responsibilities

This position is to ensure the NBC and digital partnership integration projects through Woori Bank digital platforms are implemented and follow NBC compliancy successfully. To lead NBC and digital partnership projects and delivery the mechanism by establishing SMART implementation projects of product design, pilot test, and roll-out, monitoring and evaluating the performance and operations to ensure customer services satisfaction with effective cost management.

Participate in Enhancement NBC Services such (Bakong, RFT, KHQR) followed NBC specification documents and instruction.
Participate in NBC & digital partnership products/services testing to ensure that all functionalities are working following business requirement.
Implement new digital banking functionalities on top of the existing functionalities and any other third-party integration project
Lead and manage NBC and digital partnership integration projects to deliver into productions.
Managing new product launching and conduct training sessions about the new products to relevant staff/departments
Monitoring the current market trend and planning new products to be in align with the institution’s strategies and propose tor management for approval new products
To develop on product policies, manual, guideline and process related to digital product to have proper processes and maintain high level of security.
To develop test case and join system testing on digital partnership and NBC (Bakong, RFT, and KHQR) projects, enhancements or changes on the system.

Requirement Competencies

Bachelor degree in Banking or related fields
Minimum 3 years’ experience in digital banking especially digital product development, project management, digital partnership integration, NBC digital services such as Bakong, KHQR, Real-time fund transfer and policies and manual and guideline establishment.
Good Computer literacy, especially in Ms. Office such as Ms. Word, Excel and Power Point.
Good verbal and written communication in both Khmer and English
Have ability to work independently, self-managed, and proactively as a member of a small, busy team.
Have high integrity, honesty, and commitment and be able to work under pressure with high tolerance.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Reporting System Development

Location: Head Office

Position: Assistant Manager, Reporting System Development

Deadline: December 31, 2024

Apply Now

Duties & Responsibilities

Maintain/develop for reporting system for new product as company needs
Develop and manage data warehouse in identifying and revising reporting requirements.
Timely upload data to CBC Analyze and troubleshoot the reporting database environment and reports to support business and company needs.
Assist the direct manager to develop new ad-hoc request and tasks assigned.
To work close with direct manager to develop plan to archive historical data and data retention.
To work close with team to prepare new test environment for development, QA & UAT team
Daily monitor data flow and reporting system.
Keep monitor issue & resolve in help desk system.
To support business team to achieve operation process.
Keep monitoring daily performance of reporting system.
Work with IT Operations to analysis resource both Hardware (H/W) and Software (S/W) requirement to support the growth of the business operation.
To perform other tasks that will be assigned by line manager.

Requirement Competencies

Bachelor’s degree in IT field.
Experience in developing various reports with Report Builder, PowerBI, Tableau, JasperSoft.
Knowledge of programming languages like SQL, Oracle, R, and Python.
Basic knowledge of Finance, Accounting, banking and microﬁnance.
Understanding of object-oriented concepts, design patterns, and application frameworks.
Strong skill in using distributed version control system.
Strong analytical and problem solving skills.
Knowledge in concept of banking system or in micro finance sector.
Strong verbal & interpersonal skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Enterprise Architecture Development

Location: Head Office

Position: Assistant Manager, Enterprise Architecture Development

Deadline: December 31, 2024

Apply Now

Duties & Responsibilities

To develop on Enterprise Service Bus framework to provide APIs or functionalities for related internal teams.
Analyse and architect new system to support new business requirement.
Analyze and troubleshoot the issues using various tools and techniques.
Stay on top of latest trends and technologies.
Oversee, improve and upgrade enterprise services, software and hardware.
Monitor the services daily using various platforms and frameworks and work with IT Operations to analysis resource both Hardware (H/W) and Software (S/W) requirement to support the growth of the business operation.
Develop skill and knowledge in role and responsibility.
Other tasks will be assigned by line manager.

Requirement Competencies

Bachelor’s degree in IT or related field.
At least years of experience in software engineer or enterprise service bus.
Understand REST and SOAP API.
Basic understand of XML, JSON and XLST.
Experience with Enterprise Service Bus platforms (Fiorano, WSO2 or Others).
Experience with JavaScript and basic of Java.
Experience with SQL database system such as MySQL, Oracle or PostgreSQL is preferred.
Experience in development of backend service or web application.
Strong communication skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Assistant Manager, Card Management System

Location: Head Office

Position: Assistant Manager, Card Management System

Deadline: December 31, 2024

Apply Now

Duties & Responsibilities

Handle and configure in the system for card related to machines/functions for new terminals.
Implement international payment system such as VISA/MC/NBC CSS/UPI/E-Commerce… as required by company.
Work closely with vendor and internal stakeholder to complete the project timely and effectively.
Implement and update security on card system.
Troubleshoot card software issue during operations to ensure smooth and mitigate risk associated with card.
Participate and provide feedback in regard to new project testing, project implementation and internal document guideline in order to enhance and kick off the project from development to production.
Provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations.
Prepare/manage SIT, UAT and Pre-production activities with vendor and project stakeholder.
Monitor all international payment system integration connectivity and transaction such as VISA/MC/UPI/E-Commerce etc.
Daily monitor all existing card systems utilize in Woori Bank to ensure the whole system are serviced up and smoothly operated.
Other tasks will be assigned by line manager.

Requirement Competencies

Bachelor’s degree in IT or relevant field.
Minimum 2 years of working experience in card system, or relevant experiences.
Strong research skill and knowledge in oracle database or PL/SQL.
Basic understanding of banking operation, ATM/CRM features, switching and component.
Baisc Microsoft office and Bank’s software.
Strong analytical and problem-solving skills.
Basic knowledge of software security.
Strong verbal & interpersonal skills.
Experience in designing database & APIs

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

Manager, IT Network Administration

Location: Head Office

Position: Manager, IT Network Administration

Deadline: December 31, 2024

Apply Now

Duties & Responsibilities

To be responsible for Core Network of IT Infrastructure department, i.e: Core Router and Core Switch make sure they are well managed, properly connected to all servers & hardware for a smooth and secure running of the whole infrastructure network.
To support service desk team acting as level 2 network escalation support.
To implement and maintain local area network (LAN) and wide area network (WAN) infrastructure to fit the current business environment.
To maintain stability, uptime of IT Network and HA of all branches connected to head office data center and DR site.
To manage network integration with 3^rd parties partnering with Woori Bank.
To Implement IT security framework with all network appliance make sure it comply with internal security framework and standard practice.
To plan & forecast for further IT Network growth aligning with Woori Bank business plan and growth.
To provide support the DR Drill activity at least once a year by coordinating with DR Drill Committee and related stakeholder.
To create DR Drill document & update to reflect existing system functions.
To monitor core network availability of at least 99.9% uptime (branches, head office and DR center).
To Join seminar and bring new technology to improve network infrastructure to get more secure.
To ensure on time implementation of PDM performance development, coaching and annual appraisal for Woori Bank staff on a quarterly and annual basis
To build network monitoring tools to monitor and manage network infrastructure.
To minimize network downtime.
To propose or recommend to purchase Network hardware to support business requirement.
To perform DR activation drill at least once times per year.
To resolve remote access VPN to T24 system.
Other tasks assigned by line manager.

Requirement Competencies

Should have 4 years’ experience in Network administration. Experience is also critically preferred in the following areas:

- Advance knowledge to setup and maintain Firewall and Virtual Private Network.
- Good knowledge to setup and maintain IT Network security.
- Implementing solutions, Creative, Cooperative, Meeting deadlines, Self-motivated.
- Information and network security.
- Network Topology and Configuration and TCP/IP Configuration.
- Requires to work until night time or weekend if system or network is failed or any project.

At least 3 years’ experiences in managing IT support services.
At least 3 years’ experience in managing Network Infrastructure.
Strong good communication and interpersonal skills.
Strong verbal and interpersonal skill.
Skill on building good relationship with vendor.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Apply: job@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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