Assistant Manager, E-Banking System and Support

Location: Head Office

Position: Assistant Manager, E-Banking System and Support

Deadline: March 24, 2025

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Duties & Responsibilities

  • To prepare clear plan of action to the team and project stakeholder.
  • To involve with IT business analysis team and vendor to analyst system requirement and to provide system analysis, impact analysis and proposed solution to requester.
  • To implement/maintain e-banking system such as internet banking, swift and other payment system.
  • To implement and update security on internet banking system and other e-banking system.
  • To provide timely system support to the end users in regard to card system inquiries/issues to ensure smooth card operations.
  • To prepare/manage SIT, UAT and Pre-production activities with vendor and project stakeholder.
  • To record daily issue in ITSM system, which are reported by customers, branch user, and update issue status for further keep track and analysis of the issue for improvement.
  • To manage and monitor system service and make sure service run smoothly.
  • Perform other tasks as assigned by Line Manager.

Requirement Competencies

  • Bachelor’s degree in IT or relevant field.
  • Minimum 2 years of working experience in e-banking system such as internet banking, or relevant experiences.
  • Strong research skill.
  • Basic understanding of API integration.
  • Basic knowledge of database such as MS SQL, Oracle, PL/SQL.
  • Well understanding on internet banking system such as Temenos Infinty, Flexcube direct banking, or relevant system.
  • Strong analytical and problem-solving skills.
  • Basic knowledge of software security.
  • Strong verbal & interpersonal skills.

Benefit Packages

We offer competitive remuneration package and opportunity for career and personal development.

How to Apply

Applyjob@wooribank.com.kh

Phone: 087 666 870

Head Office Address: Building #398, Preah Monivong Blvd, Sangkat Boeung Keng Kang I, Boeung Keng Kang, Phnom Penh.

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